ubiUbi / TravelPlanner
Delete your account
You can request deletion of your TravelPlanner account and its associated data, including if you have already removed the app.
Request deletion
- Email tommaso.galli@gmail.com from the email address associated with your account, using the subject “TravelPlanner account deletion”. If you used Apple's private relay, tell us that you signed in with Apple.
- We may ask you to verify account ownership before processing the request. Never send your password or a sign-in token.
- We will confirm the request and let you know when deletion is complete, or explain any information that must be retained.
What is deleted?
Your account profile and login identities, sessions, private preferences, personal maps and saved-place associations, notes, sharing permissions and conversations associated with your account. Deleting your account also revokes access to maps you own. Copies independently saved by someone else are not part of your account.
What may remain?
Information required for legal obligations or an active security issue may be retained only for that purpose. Backup copies age out through the backup lifecycle rather than being immediately rewritten; any applicable retention details will be explained when your request is processed. Independently sourced venue information is not deleted solely because one account closes.
We handle privacy requests without undue delay and normally respond within one month. Where a lawful extension is necessary, we explain it within that period.